Do you have out of network benefits (OON)? Depending on the insurance plan you choose you may not have out-of-network (OON) benefits. OON is the amount you must pay for out-of-network treatment before your insurance will begin to pay you back for any portion of the costs.
What is your out-of-network deductible (OON)? Knowing your deductible will allow you to know how much money you will have to pay out of pocket before your insurance begins to cover sessions fully or require you to pay a copay. Finding out how much you’ve already spent will let you know how much more you need to spend in order to meet your OON deductible. For example, if your OON deductible is $1,000 and you’ve already spent $850, you will only need to spend $150 more before your OON benefits kick in.
What is Coinsurance? Coinsurance is the share of the cost of a covered health care service that you pay after you’ve reached your deductible. It’s usually a percentage of the approved medical expense. Once you’ve met your deductible, you might pay 20% of the cost of the health service or procedure, for instance. Your insurance company would pay the balance.
Do they cover counseling services? There are times depending on the policy that your insurance will have a different system and/or deductible for Mental Health Out-Patient services. Ask if they cover code 90837 or 90834 (for individual counseling only).
How do you submit for reimbursement? Some insurance companies allow the practice to submit the necessary paperwork which makes the process easier. Joyful Journey Counseling & Consulting, PLLC. only submits claims for in-network covered services. I am happy to provide a Superbill for all OON services I provide.
What is a Superbill? A superbill is a document your therapist will provide to you that will include dates of service, a diagnosis code, a CPT code, and your therapist’s NPI and EIN numbers. It is really important to ask this when speaking with your insurance representative as each insurance company has different procedures when submitting a Superbill.
Submitting Superbills to your health insurance carrier can be made simple by using Mentaya (see below)!